Practice Management

Mrs Shirley Mackay

Practice Manager, Mrs Shirley Mackay is responsible for the day-to-day administration of the surgery. Shirley is happy to hear your views and suggestions regarding the services offered by the practice, and will be able to help you with any administrative
problems you may have.

Administration

Assistant Practice Manager

Rachel Hall

Rachel assists the Practice Manager in the day to day administration of the surgery.

Practice Administrator

Claire Hubble 

Claire assists the Practice Manager and Partners in any administrative role needed to ensure the smooth running of the Practice.

Secretaries

Helen Merrick and Alison Davis arrange referrals to hospitals and other secondary care providers. They are responsible for insurance reports and various other claim forms.

Helen and Alison are here to help you get the services you need as quickly and conveniently as possible. 

Registrations

Rebecca Rawlinson deals with all aspects of patient registrations including access to online services.

Document Management

Claire Steventon is responsible for the management of the workflow of documentation within the Practice.

Prescriptions

Teresa Fortune is responsible for receiving requests for prescriptions and processing via the Doctors.

Receptionists

Our receptionists are here to help you get the services you need as quickly and conveniently as possible. They are bound by the same codes of conduct as the doctors and nurses which means that any information you give to them is treated in confidence.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website