When We Are Closed
Out of Hours Care
If you require assistance when we are closed, you should telephone 0300 1233 211. This service is currently provided to Worcestershire by Harmoni. Harmoni will offer telephone advice, an appointment at the Kidderminster Primary Care Centre or, if necessary, arrange for a doctor to visit you.
You will be expected to attend the Centre in most circumstances. The terminally ill and housebound will be visited a healthcare professional. The Centre is intended for emergencies only. Please note that the staff do not have access to your surgery medical notes, so you will be asked to provide all your medical details.
You can feedback your experiences with Harmoni here
NHS Direct
In the case of urgent need (in situations when the practice is closed) you can call
NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.